Monday, 16 July 2007

The Flymo Saga Continues

March 10th 2007. was when the electric motor burnt out on the grass machine, a week out of gaurantee
A complaint was lodged with Flymo and after weeks of dealing with customer services
a new motor was promised free of charge on a goodwill basis provided it was fitted with their nominated repairer. Guess what!!! we are halfway through July and the motor has still not been delivered to the repairer.
Had it not been for a kindly neighbour who offered the use of their machine we would have been doing some haymaking. What has happened to the goodwill?
Take my advice folks, have no dealings with Flymo. When and if we ever get the machine repaired as promised I will vent my true feelings to the company